RAC2UFAA Tech / Web Support / Email Support

When you call, please have your member number available. As a member you are allowed up to 1 hour of Tech Support per month. So call today!
Toll Free, Primary # 1-866-441-8018.  9am to 5 pm Mountain Time Zone, Monday through Friday, Saturday by appointment. Click here to submit a request for help:

Note: It is always important to follow up email with your phone call or phone call with an email to help@ufaa.com. Please be as specific about the problem you are having or use the form below.


Easiest disk encryption that you don’t have to be a engineer to use is Disk Cryptor. It is free and work really well. I am supplying a video tutorial via youtube here: https://www.youtube.com/watch?v=HaQEzA2ye4U

 If you are still using Windows 7 standard or Pro you can buy a windows 7 Ultimate upgrade license from us and then Bitlocker is built in and you do not have to use any 3rd party software. First 2 licenses are $79 each, 3 to 5 licenses are $70 each, if you need more than 5, call for availability. (208) 407-2150

We have been buried with all member/non member help requests and are still several weeks out. Alex/Reed Layman’s terms reguarding encryption, Computers get hacked all the time.

When accessing any website with personal or company information there are digital traces of this information left on your computer. To fully clean all these traces you would have to spend about 30 min. after every time you log on to and of your vendors sites.

Having your drives encrypted gives every part of your hard drive a unique code of information no one encryption key is the same. Therefore by having your drive encrypted this makes any of these digital trace files that do store customer information and your personal information unreadable once the have been removed from your system via hackers, key logger or network intrusion. This is taking a min. to latch the deadbolt even though you have already hooked the door chain and locked the handle.




Microsoft’s famously successful (and still popular) Windows XP is now well over specialsa decade old. While about 30 percent of Windows users worldwide still rely on XP, an operating system as aged as XP can’t be supported forever, and thus, its discontinuation date looms. After April 8th, 2014 there will be no new security updates and no new patches.This effectively means that XP will be left to slowly become unsecured, unreliable and incompatible with new hardware, but you don’t have to abandon ship immediately. Here’s what you must know to keep XP going while minimizing the risks associated with using the OS once support for it concludes.

What end-of-support doesn’t mean

The end-of-support announcement has put some users into a panic, as it sounds ominous if you don’t delve into the details. We’ve encountered users who think that XP will simply stop working, users think thought they’ll be “forced” to upgrade, and users who believe troubleshooting XP will be virtually impossible after April 8.

The discontinuation of security patches is the most damaging part of terminating support for XP.

In truth, nothing will immediately change. End-of-support does not negatively impact existing XP installations in any way. No features will be disabled, no upgrades will be forced, and even technical support will still be relatively easy to come across. Literally millions of articles have been published about tweaking or fixing XP, and they won’t disappear overnight.

MORE: Common Windows XP problems and how to fix them

All end-of-support means is, well, “end of support.” No more patches, no more security updates, no more tehnical support from Microsoft itself. There are ways to work around these issues.

Update Windows, install an anti-virus, prepare for the worst

The discontinuation of security patches is the most damaging part of terminating support for XP. New attacks are constantly developed, but XP computers will no longer be receiving patches to counteract exploits. The operating system’s security will degrade over time.

There’s nothing you can directly do about this, but you can take security seriously. Download and install a free antivirus, such as Avast or Avira. Install any Windows updates that you haven’t yet grabbed. Make sure your browser, as well as any relevant plug-ins (like Java), are constantly updated to their latest versions, and make sure you’ve backed up your data with software like Crashplan or Cobian.

You should give the same treatment to any important software you have installed. This includes security software, disk management software, performance tweaks, and anything else you consider critical. Old versions of software can disappear, too, so it’s good to have copies on hand.

Make sure you have a recovery option

Your Windows XP computer probably came with a recovery disk. Many users lose track of that disc eventually, so make sure you still have it.

Can’t find it? Then you have a few options.

You can make a new disc using your computer’s recovery software. Strangely, Windows XP lacks a native tool to make recovery CDs, so manufacturers often shipped PCs with recovery software that fills this gap. You’ll need to consult your manufacturer or your PC’s manual for instructions on how to use it.

A better option is to use a backup utility that images your entire drive, such as Acronis True Image. This creates a backup that saves not just your files and folders but also your operating system and all relevant settings. You’ll be able to re-install XP exactly as it was before with all updates and software intact. The software isn’t free, though; one Acronis license is $49.99.
Please give us a call at UFAA TECH if you have additional questions and we can help. As I stated at the convention for the last 2 years you just need a plan!
PH: 866-441-8018 or click on the “help desk button” on the right or fill out the form below and we will contact you as soon as possible.



Malware, Coud Backup and Antivirus 




Exploitable defect in a software application or operating system, allowing others to crash systems, access information on systems, or use systems for their own purposes.

In computer security, a vulnerability is a weakness which allows an attacker to reduce a system’s information assurance.
Vulnerability is the intersection of three elements: a system susceptibility or flaw, attacker access to the flaw, and attacker capability to exploit the flaw.[1] To exploit a vulnerability, an attacker must have at least one applicable tool or technique that can connect to a system weakness. In this frame, vulnerability is also known as the attack surface.

Vulnerability management is the cyclical practice of identifying, classifying, remediating, and mitigating vulnerabilities.[2] This practice generally refers to software vulnerabilities in computing systems.

A security risk may be classified as a vulnerability. The use of vulnerability with the same meaning of risk can lead to confusion. The risk is tied to the potential of a significant loss. Then there are vulnerabilities without risk: for example when the affected asset has no value. A vulnerability with one or more known instances of working and fully implemented attacks is classified as an exploitable vulnerability — a vulnerability for which an exploit exists. The window of vulnerability is the time from when the security hole was introduced or manifested in deployed software, to when access was removed, a security fix was available/deployed, or the attacker was disabled—see zero-day attack.

Security bug (security defect) is a narrower concept: there are vulnerabilities that are not related to software: hardware, site, personnel vulnerabilities are examples of vulnerabilities that are not software security bugs.

Constructs in programming languages that are difficult to use properly can be a large source of vulnerabilities


Cute PDF Writer

Selected as one of the 50 best free downloads by Computer Shopper Magazine, Supports Microsoft Windows 98/ME/2000/XP/2003/Vista

Click on the website link below and download two free programs: Cute PDF Writer and the Converter


Cute PDF Writer installs itself as a “printer subsystem”. This enables virtually any windows application (must be able to print) to create professional quality PDSF documents with just a push of a button! See FAQs on above website for information. It only has one simple page of instructions. Most anything you can print can be converted to a .PDF file and even attached to an email.

Print Shortcut

You can usually access Windows Print Manager by using+

on most screens and docs that don’t have a print options or button. Adobe Reader needed to view a PDF file. Free at www.adobe.com